Technical Customer Service Representative Permanent Job in Wellington Central

job summary

posted date

Monday, 20 March 2017

job reference

90M0293163_1490042978

position type

Permanent

market sector

Customer Service & Call Center

working hours

Full-Time

location

Wellington Central, New Zealand

job description

Wellington here we go! Want to be a part of history? We have exciting opportunities to be part of a fresh and new contact centre right here in our very own coolest little capital in the world!

We are recruiting for outstanding customer service representatives to service a multi-national technology company, a brand you will absolutely know, located in one of the most iconic buildings in Wellington.

As a Technical Customer Service Representative, you will be answering incoming calls from product users across Australia and New Zealand, providing general information and assisting with basic trouble-shooting. Giving every customer you speak with an outstanding personal experience.

Do you have the essential criteria to be successful in this role?

  • Customer service experience with a real flair for building rapport
  • Strong verbal and written communication skills
  • A typing speed of 25 words per minute minimum
  • Confident in using various software packages and computer terminology

Desired skills:

  • Contact Centre experience
  • Helpdesk knowledge
  • IT background and a love of new technology

If successful in this role, you will be an integral player of a game changing team in the Wellington market. You will be provided with comprehensive paid training and be given opportunities for career advancement.

Where to from here? (6 steps to success)

Step 1: Apply online

Step 2: You will be sent an essential criteria form to complete

Step 3: A link will be sent to you to complete an online video interview

Step 4: One of our Randstad consultants will conduct a phone screen with you

Step 5: You will be required to attend a 1 day assessment centre

Step 6: Celebrate your new role! With a start date of 6th, 13th, or 27th March!

Don’t miss this once in a lifetime opportunity. Click the apply now button!

We wish you all the very best with your application and look forward to going through this journey with you.


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