Recruitment Process

Randstad: Recruitment Process


Protecting New Zealand and New Zealanders can be an interesting and rewarding job. It is a busy and challenging environment and Customs needs people that are dedicated and hold themselves to the highest standards of integrity and performance. We also need a diverse workforce and welcome applications from people with a range of skills, experience and backgrounds. 

Before you apply it’s important you think about whether this job is right for you. This site is dedicated to roles primarily in the Border Operations team.  This role is critical to promoting and protecting New Zealand and as a Customs Officer you will primarily focus on law enforcement and protecting our borders.

All candidates need to be able to meet the following security requirement prior to applying for a vacancy:

  • Be a New Zealand Citizen or New Zealand Permanent Resident who has resided continuously in New Zealand for the last 5 years, OR
  • Be a Permanent Resident of New Zealand, who has resided continuously in NZ and preferably in one or more of the following countries for the last 5 years: either Australia, Canada, NZ, UK or the USA; and has a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for a security clearance at a higher level.

If you are unable to meet this requirement, we will not be able to progress your application.

Does this sound like you? 

It’s important that you think about where your strengths lie, is it interpreting and applying legislation at the front line and behind the scenes?  Do you have a high level of judgement and integrity and the flexibility to work a variety of shifts including weekends, nights and public holidays? For the Auckland roles, you will be required to work at various Auckland locations.   

If you would like to check your suitability for this role follow the online process. We will not capture this information. It’s designed to give you an indication of what’s possible for you by asking questions that we often ask applicants.

More info and apply